Pricing & how it works

Clear prices, no surprises. AI and automations are included in every package.

Packages

Pricing

A one-off onboarding build, or a monthly pack sized to your customers.

One-off project

from $3,000

Usually 4–6 weeks. Ends with a working onboarding flow and a handover.

Fractional CSM · monthly

$2,500/mo

Up to 5 accounts. Onboarding focus, weekly check-in with the founder.

$4,000/mo

Up to 10 accounts. Onboarding plus health tracking and renewal prep, monthly report.

$5,500/mo

About 2 days a week inside your team. I run the whole customer success function, playbooks included.

Automations included in every package. Monthly packages have a 3-month minimum, then run month to month. No setup fee.

Three short steps

3
Intro call, 30 minutes, free
We look at how you handle customers today and what you actually need. If I'm not the right fit, I'll tell you.
2
Proposal within 48 hours
Scope, price and timeline on one page.
1
Kickoff in week one
Access, intros to the team, and we get to work.

Contact

Tell me a little about your customers and how you onboard them today. The first call is free, and if I'm not the right fit I'll say so.